FAQs What are the Company/Contacts settings?

What are the Company/Contacts settings?

Companies General Configuration 

Singular/Plural Label

This is how the Companies feature is named in your deployment.

Enable Custom Company Codes

Setting this option to "Yes" will enable custom company codes which you can add on the Create Company page. The field is not compulsory.


Show ID with Title

In order for Custom Company codes to be exported, we have to have a reference to them (otherwise only the internal ID will export). In order to reference the custom code, this option has to be set to either "Yes" or "Only Show Custom ID's". You might want to set it to "Only Show Custom IDs". This way you can pinpoint which companies have a custom code, and setting it to "Yes" would force the internal ID into the title, which you may not want.

Show Company Phone

This enables a phone field AND a fax field for the company (client) module (contacts already have a phone, fax, and mobile field). If you enable this field, simply edit a company to input the company phone and fax details.

Allow Stand Alone Contacts

By default, Accelo does not allow contacts to be added on their own. This is primarily because the features of the system are optimized for managing work for a company, and linking a contact where necessary.

If your business is primarily providing services to other businesses, then you should leave this option set to No. However, if you are frequently dealing with individuals as clients, then it may be easier for your staff to manage stand-alone contacts.

To allow stand-alone contacts, change this setting to Yes. You will then see the Add option under the Contact navigation.


Auto Create Contacts

This is a global default setting. Users can update their preferences from their settings page (click your Username > Settings).

Functionally this means that when a user (with email capture enabled) receives an email from an unknown contact, this contact will be added into Accelo if the sender's email domain matches that of an existing contact. This can save your staff time by automatically creating contacts who appear to be colleagues of existing client contacts.

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